Question 1

What can I do on the free plan?

Accepted Answer

The free plan lets you track 3 active trips at a time, use the Exit Calculator to check your visa dates, and view basic trip history. No credit card required.

Question 2

What is included in SmartAlerts?

Accepted Answer

SmartAlerts notify you as you approach your stay limit and when relevant tourist/visa rules change for your destination.

Question 3

Can I cancel anytime?

Accepted Answer

Yes. Monthly plans can be canceled anytime. You keep access through the end of your billing period. No cancellation fees, ever.

Question 4

Can I get a refund?

Accepted Answer

Yes. NomadSync offers a 14-day full refund on all paid plans, no questions asked.

Question 5

What is the Tax Residency Dashboard?

Accepted Answer

The Tax Residency Dashboard tracks how many days you've spent in each country to avoid accidentally triggering tax residency (often 183 days). It includes a trip simulator to see the impact of future trips before you book.

Question 6

What are NomadMiles?

Accepted Answer

NomadMiles is a rewards program. Install the free browser extension and earn miles when you book travel through partner sites. Redeem miles for gift cards and travel rewards. All plans can earn miles.

Question 7

How accurate are the day counts?

Accepted Answer

NomadSync calculates based on the arrival date you enter and the stay allowance for each country. Always double-check against official sources for edge cases and recent rule changes.

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